Bernard J. Morosco
Consulting, Training & Inspection Services
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Bernard J. Morosco Consulting, Training & Inspection Services
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]]]]]]]]] Certification Training
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]]]]]]]]] REAC Appeals & Consulting Services ]]]]]]]]] "Official" REAC Inspection Services ]]]]]]]]] Annual Physical Inspection Services ]]]]]]]]] ]]]]]]]]] |
Classes for 2009 Left Click on the Class title to open an agenda and registration form in Adobe Acrobat. Right Click then "save as" to download the same file to your computer
Currently none scheduled
Asset Manager Certification Earn 3 Certifications at the Same Time Asset Manager (ASM) Public Housing Manager (PHM) Certified Maintenance Manager (CMM) Who Should attend? This class is for those new as well as seasoned Housing Maintenance and Management staff as well as Executive and Mid-level managers This class is a 5 day intensive training designed to arm you with the most effective tools and knowledge needed to run your properties in a manner that will maximize occupancy and minimize cost. Asset Manager training envelopes the four cornerstones of running a housing property (Maintenance, Management, Community and Finance). This intensive seminar is taught in a group setting and designed to teach the different aspects of asset management. You will learn how to plan operating expenses, Capital planning and portfolio management
Registration starts at 8:00am on Day One, class begins promptly at 8:30am Day One (8:00am – 4:30pm) AM……. Registration. Objectives, Expectations, Introductions, Table Formation, Case Study Introduction, Roles and Responsibilities of the Asset Manager / Personality Test, OCCUPANCY PM…….. OCCUPANCY (Continued) Day Two (8:30am – 4:30pm) AM……...OCCUPANCY (Continued), THE COMMUNITY RELATIONSHIP PM……. THE COMMUNITY (Continued) Day Three (8:30am – 4:30pm) AM…… MAINTENANCE PM……. MAINTENANCE Day Four (8:30am – 4:30pm) AM…… MAINTENANCE, FINANCE/BUDGETING PM……. FINANCE/BUDGETING (Continued) Day Five (8:30am – 4:30pm) 9:30 – 12:30: Final Examination
The FOUR CORNERSTONES of GOOD MANAGEMENT OCCUPANCY -Marketing, Property Preparation, Application Process, Waiting List, Eligibility, Selection, The Lease, Resident Files, Move-In, Collecting Rent, Charging for Services COMMUNITY - Resident Relationships, Quality of Life, Resident Complaints, Resident Groups, Security, Emergencies, Key Control, Resident Transfers, Termination, Vacant Units MAINTENANCE - Overview of Maintenance, Management System, Managing the Work, Time and Cost, Scheduling and Prioritization, Inventory Control, Maintenance Finance, Maintenance Personnel, Monitoring the Work FINANCE/BUDGET - Creating a detailed and accurate budget, Understanding basic finance terminology, anticipating actual income and expenses for current year, Analyzing positives and negatives, Cost Effectiveness, Planning Physical Improvements, Justifying Budget Decisions, Reading a balance sheet and its relationship to income and expenses
Case Studies and Role Playing – Who says education can’t be fun? Participants interact with each other in a simulated apartment complex to address the demands of the ownership, the cost of operating an efficient facility, and the challenges posed by some difficult residents. Through role playing, participants discuss eviction and other sensitive issues with “residents”. A wide variety of mock crises are resolved through the collaborative efforts of participants. Four Quadrant Planning and Change Model – Participants critically compare and contrast data and plot a path toward resolution or improvement using a unique Four Quadrant Model. The course takes you step-by-step through the process of identifying problems, assigning probable causes to those problems, creating quantifiable goals, and setting specific actions to achieve those expressed goals.
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